Ensuring the utmost security of customers' data is our highest focus

Utilising the latest encryption techniques, we protect your data during both transmission and storage, adhering to industry standards. For data in transit, Transport Layer Security (TLS) encryption ensures confidentiality. Data at rest is secured with Advanced Encryption Standard (AES) encryption, using a 256-bit key. These measures, including encrypting credit card details, robustly safeguard your customers' sensitive financial information from unauthorised access.

Our expert team continuously monitors the system to ensure its reliability and detect any potential threats. In case of any issues, we are committed to restoring the service within a few minutes, minimising any disruptions to your business. This rapid response time demonstrates our dedication to maintaining the highest level of uptime and availability for your critical operations.

We prioritise user protection by implementing two-factor authentication and providing a role-based access control system. This system allows for granular permissions, ensuring that users can access only specific merchant data, sections, and actions they are authorised for. The layered approach significantly reduces the risk of unauthorised access and ensures that only the right personnel have access to specific account features.

Our approach to data security involves comprehensive access management and a strong commitment to confidentiality. We employ a system that monitors and records activities to maintain transparency and reliability. Every team member pledges to uphold data privacy by signing a Confidentiality Agreement, which reflects our collective dedication to protecting your information with the utmost care and integrity.

Our anti-fraud system has passed an independent security audit, meeting globally recognised standards including ISO/IEC 27001 and PCI DSS. These certifications underscore our dedication to delivering a secure and trustworthy service, aligning with top-tier practices in information security and safeguarding data.

To maintain a strong security posture, we perform regular security updates and patches for all our systems and software. Our vulnerability management process identifies potential weaknesses and addresses them promptly, further reducing the risk of security breaches. By staying up-to-date with the latest security developments, we ensure the ongoing protection and reliability of our anti-fraud system.

We believe that employee education is an essential aspect of maintaining a secure environment. Our team members receive regular security awareness training, which covers best practices, policies, and procedures. This empowers them to recognise and respond effectively to potential security threats, contributing to the overall protection of our system and your data.