Dispute resolution

What sets our Dispute resolution apart?

Expertise

We excel at identifying and combatting causes of chargebacks, including stolen cards, human/system errors, friendly fraud, and fraudulent merchants.

icons1

Continuous monitoring

We keep a watchful eye on threshold requirements from payment providers and card networks, alerting you when it's time to adjust your strategies.

icons1

Comprehensive chargeback evidence

Our team prepares detailed chargeback evidence specific to your industry and submits it on your behalf.

icons1

Flexible pricing

We offer the option to use this service on a case-by-case basis with a fixed fee from €40 per case. Alternatively, you can choose a package that includes a set number of free cases in accordance with your chosen plan.

icons1
View all

Before us

With us

Manually gathered, retrieved, and handled chargeback information from various sources.

Spent significant time and effort understanding submission guidelines.

Struggled with managing disputes and chargebacks which slowed business expansion.

Access a single platform
to view all critical chargeback information.

Let our team handle the hard work with the option to automate chargeback cases creation.

Focus on growing your business without worrying about disputes, whether you receive 1 or 100 a month.

Simplified steps

  • Create a сase

    Initiate a chargeback case via the interface or API.
  • Match details

    We'll match the case with orders and compile all relevant customer and payment information.
  • Compile evidence

    Allow us to gather the necessary documentation for the dispute.
  • Submit materials

    Either we or you can submit the compiled materials to the bank.

Other products

Transaction monitoring

Learn more

Risk management outsourcing

Learn more

Payment routing & cascading

Learn more

Begin your journey
with Scanfraud

Dive into a world where transactions are safer, disputes are managed seamlessly, and payment processes are refined. Book a demo to experience it firsthand.

Book a demo